Post-Market Surveillance (PMS) and Post-Market Clinical Follow-Up (PMCF) for a Medical Electrical Equipment

In this case study, we focus on the implementation of Post-Market Surveillance (PMS) and Post-Market Clinical Follow-Up (PMCF) for a medical electrical equipment recently placed on the market. The manufacturer is committed to ensuring compliance with the European Union Medical Device Regulation (EU MDR) and the relevant MDCG guidelines. Our consulting team has been engaged to assist in developing a comprehensive PMS and PMCF plan.


PMS refers to the ongoing process of monitoring the safety and performance of medical devices after they have been authorized for market use. It involves the systematic collection, analysis, and evaluation of data related to the device’s performance throughout its lifecycle. PMCF, as outlined in Annex XIV, Part B of the EU MDR, is a continuous process aimed at updating the clinical evaluation report with real-world data, confirming the device’s safety and effectiveness, and identifying any previously unknown risks or side effects.

During our initial assessment, we identified that the manufacturer had a basic PMS framework in place; however, it lacked the necessary depth and detail required under the EU MDR. The existing PMS plan did not adequately address the collection of clinical data or the proactive identification of potential safety issues. Additionally, there was no structured PMCF plan to gather ongoing clinical evidence post-market.

To align with the EU MDR and the relevant MDCG guidelines, PMS and PMCF plans must include key components. The PMS plan should utilize multiple data sources such as feedback from healthcare professionals and patients, reports of serious incidents and adverse events, scientific literature and registry data, as well as user complaints and vigilance trend reports. The PMCF plan should specify activities to collect clinical data, including conducting PMCF studies or registries to monitor long-term safety and performance, using surveys to gather user feedback on device usability and effectiveness, and continuously monitoring high-risk populations and any significant changes in device usage.

The manufacturer faced several challenges in implementing an effective PMS and PMCF strategy, such as the need for competent authority approval for some PMCF activities, which can be time-consuming and delay data collection efforts. Additionally, the sheer volume of data was overwhelming as well. Advanced data analytics tools and techniques are often required to evaluate large datasets to identify meaningful trends and insights.

To address these challenges and enhance the PMS and PMCF processes, we proposed the following action plan.

First, we developed a comprehensive PMS plan that incorporated all necessary data sources and outlined the procedures for data collection and analysis. Next, we established a robust PMCF plan that specified the methods for collecting clinical data, including timelines, responsibilities, and evaluation metrics. Additionally, we conducted regular reviews of PMS and PMCF data in order to keep incoming data amount manageable and to identify trends, assess the device’s effectiveness, and make necessary adjustments to the plans. Lastly, we provided training for the manufacturer’s team on the requirements of the EU MDR and best practices for conducting PMS and PMCF activities.

The successful implementation of PMS and PMCF is essential for ongoing compliance with the EU MDR and for ensuring patient safety. By developing comprehensive plans that integrate proactive data collection and continuous evaluation, the manufacturer can effectively monitor the device’s performance, address any emerging safety issues, and maintain regulatory compliance throughout the device’s lifecycle.